Privacy Policy
Mike's Handyman Services · operated by 2Hittz LLC · Last updated: July 30, 2026
Who we are
Mike's Handyman Services is operated by 2Hittz LLC. This policy explains how we collect and use information when you visit our website, submit a service request, or text our business number.
Information we collect
- Contact details you provide (name, phone number, service address)
- Job details (service type, preferred time, problem description, and any photos you send)
- SMS conversation content needed to schedule visits, send estimates, invoices, and customer-care updates
- Basic technical data from website use (for example browser type and request logs needed to operate the site)
How we use information
- Respond to service requests and schedule free estimate visits
- Send transactional SMS about your request, appointment, estimate, invoice, payment reminders, and related customer care
- Optionally send one Google review request after payment
- Operate, secure, and improve our website and automation systems
We do not sell your personal information. We do not use your phone number for unrelated promotional marketing blasts.
SMS / text messaging
If you text our number or submit the web form with your phone number, you consent to receive customer-care SMS as described on our SMS Consent page. Message frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for help.
Sharing
We share information only as needed to fulfill your request: with Mike / Mike's Handyman Services, and with service providers that power SMS delivery, hosting, and automation (for example Twilio and Cloudflare). We may also disclose information if required by law.
Retention
We keep job and messaging records as long as reasonably needed for service history, billing follow-up, dispute resolution, and legal compliance, then delete or de-identify them when no longer needed.
Your choices
- Reply STOP to opt out of SMS
- Reply HELP for SMS assistance
- Email the operator at the address used on the Twilio / business account to request access or correction of information you provided
Children
Our services are intended for adults arranging home repairs. We do not knowingly collect personal information from children under 13.
Contact
Questions about this policy: contact 2Hittz LLC / Mike's Handyman Services via the website request form or the business SMS number published on the site.