Privacy Policy
Mike's Handyman Services · operated by 2Hittz LLC · Last updated: July 30, 2026
Who we are
Mike's Handyman Services is operated by 2Hittz LLC. This policy explains how we collect, use, and protect information when you visit our website, submit a service request, or text our business number.
Information we collect
- Contact details you voluntarily provide (name, phone number, and service address)
- Job details (service type, preferred time, problem description, and any photos you send)
- SMS conversation history needed to schedule visits, send estimates, invoices, and customer-care updates
- Basic technical data from website use (for example, browser type, request logs, and performance metrics needed to safely operate the site)
How we use information
- To respond to service requests and coordinate free estimate visits
- To send transactional SMS about your request, appointment, estimate, invoice, payment reminders, and related customer care
- Optionally to send one Google review link request after job completion and payment
- To operate, secure, and improve our website and automation services
We do not sell, lease, or rent your personal information to third parties. We do not use your phone number for promotional marketing blasts.
SMS / text messaging
If you text our business number or submit the web form with your phone number, you consent to receive customer-care SMS as described on our SMS Consent page. Message frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for help.
Information Sharing
We share information only as strictly needed to fulfill your request: with Mike (Mike's Handyman Services), and with verified service providers that power SMS delivery, web hosting, and backend automation (for example, Twilio and Cloudflare). We may also disclose information if required by law.
Data Retention
We keep job and messaging records as long as reasonably needed for service history, billing follow-up, dispute resolution, and legal compliance, then securely delete or de-identify them when no longer required.
Your choices
- Reply STOP to opt out of SMS communications immediately
- Reply HELP for SMS assistance
- Email the operator to request access, correction, or deletion of information you provided
Children's Privacy
Our services are intended for adults arranging home repairs. We do not knowingly collect personal information from children under 13.
Contact
Questions about this privacy policy: contact 2Hittz LLC / Mike's Handyman Services via the website request form or the business SMS number published on the site.